Testing Center Coordinator

We’re looking for a Testing Center Coordinator to join our team and provide essential support to the Office of Accessibility Resources. In this role, you’ll be responsible for proctoring tests and assisting with various Testing Center duties., Reporting Relationship

• Reports to the Director, Office of Accessibility Resources (OAR)

Work Setting/Schedule

• This is an on campus, student facing position.
• This is a casual, non-benefits-eligible position.
• The role requires 20 hours per week during standard business hours for the fall and spring academic semesters, with the potential for occasional evening hours during finals week.
• The position is gift funded for an initial one-year term, with the possibility of renewal subject to the availability of funds and satisfactory performance.

What You Will Do:

• Test Administration and Security: Proctor a variety of tests while maintaining a secure testing environment. Ensuring test integrity and adherence to testing protocols. Maintain confidentiality of students as well as testing materials which is critical for protecting sensitive information and intellectual property. Check students in and out of the center which is essential for accurate record-keeping and managing the flow of test-takers. Provide scribe and reader services when needed which is an important accommodation function, ensuring accessibility for all students.
• Operational Support: Assist with daily test center operations which encompass a broad category of various tasks that keep the center running smoothly. Test scheduling duties include managing the test calendar and ensuring appropriate allocation of resources. General office tasks to include email communications, over the phone customer service etiquette. Routine administrative duties and professional communication with students and staff. The first point of contact for visitors, handling inquiries and directing traffic.
• Non Essential Functions: The job description’s listed responsibilities and tasks are not exhaustive, additional non-essential tasks and responsibilities may be assigned as needed.

• Education: High School/GED
• Professional Work Experience: Two (2) or more years of related work experience
• Knowledge Areas and Skills: Advanced skills in Microsoft Word and Excel; Proficiency using internet, email, and calendar software; Familiarity with or ability to learn assistive software and hardware technologies; Communication and interpersonal skills; Ability to manage and respect confidential and sensitive information

Preferred, but not Required:

• Education: Bachelor’s Degree
• Professional Work Experience: Two (2) years of experience (or comparable knowledge) working with students with disabilities in a higher education setting.
• Knowledge Areas and Skills: Experience with test proctoring; Working experience in various assistive software technologies, including screen reading, screen magnification, voice recognition, and translation software and hardware; Knowledge of various assistive hardware such as specialty keyboards, mice, FM systems, and screens; Understanding of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act; Experience with Banner Web; Experience with electronic filing systems/software.

Physical Requirements:

• Office environment, no specific or unusual physical or environmental demands, This role is not budgeted for visa sponsorship, all candidates must be authorized to work in the US without a need for current or future visa sponsorship.

If this position is approved for hybrid/remote work this position is open to candidates located in Pennsylvania (PA) only. Candidates must be physically located and authorized to work in PA by the start date of employment and throughout employment.