Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Compensation

£12,000.0

Working hours

Regular working hours

Job source

www.totaljobs.com

Tech stack

Microsoft Windows Active Directory Issue Tracking Systems Microsoft Office Microsoft Software Network Connections Office365 Microsoft InTune Information Technology

Job description

• Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network.
• Troubleshoot and resolve issues related to M365, Active Directory and Windows 11.
• Own hardware incidents from diagnosis through repair or replacement.
• Own the process end to end with Joiners Movers Leavers within the business.
• Diagnose and resolve network connectivity and troubleshooting issues.
• Contribute to technology updates and develop ITIL best practices.
• Providing support with additional IT projects.

Requirements

• Must have experience troubleshooting and repairing hardware issues.
• Must understand Windows 10/11 operating system - Administration and support
• Microsoft Stack including Office 365 and Intune - Administration and support
• Active Directory - Administration and management
• Using ticketing system to respond to portal requests - User support
• Experience in a creative environment within the Gaming / Film / TV sector is very desirable.

Apply for this position

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Apply on www.totaljobs.com

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