Technical Support Engineer - Newcastle
Nextech Group Ltd
Newcastle upon Tyne, United Kingdom
22 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£35,000
Working hours
Regular working hours
Job source
Tech stack
Active Directory
Audio Video Distribution
Microsoft Azure
Backup Devices
Hyper-V
Microsoft Software
TCP/IP
Virtual Local Area Networks
Virtualization Technology
Office365
Sonicwall
Firewalls (Computer Science)
+7 more
Microsoft InTune
Amazon Relational Database Service
Information Technology
Fortinet
Veeam
Cisco
Vmware
Job description
We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Requirements
- MSP experience or a customer centric environment providing support.
- Excellent verbal and written communication skills
- Active Directory and GPO administration
- Exchange & Intune administration
- Excellent experience with Microsoft technologies
- Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations
- Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard
- Backup Solutions - Azure/Veeam
- Virtualisation - Hyper-V, VMware, AVD, RDS
- In-depth Knowledge of O365 suite & MFA
- Able to answer general Networking questions.
Benefits & conditions
- Competitive salary and benefits package.
- Opportunities for professional development and career progression.
- A supportive and collaborative work environment.
- Regular team-building activities and social events.
- The chance to work with a diverse range of clients and cutting-edge technologies.
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