ServiceNow Architect - TSOM
Intelligent Steps
London, UK
12 days ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Compensation
Β£96,685.0
Working hours
Regular working hours
Job source
Tech stack
JavaScript (Programming Language)
Application Programming Interfaces (APIs)
Configuration Management Databases
Monitoring of Systems
Simple Object Access Protocol (SOAP)
Operational Systems
Network Server
Servicenow
Job description
- Design and implement TSOM solutions covering event ingestion, alarm correlation, and service impact analysis
- Integrate ServiceNow with telecom monitoring and operational systems
- Define CMDB/CSDM service models to support service visibility and impact assessment
- Guide developers, review technical designs, and resolve delivery challenges
Technologies:
- Architect
- CMDB
- Support
- JavaScript
- REST
- SOAP
- ServiceNow, We are seeking a ServiceNow Architect to lead solution design and contribute directly to configuration, development, and integration, helping improve telecom service monitoring and assurance. This is a six-month contract for a long-term project, offered outside IR35 with hybrid working.
Requirements
- Strong ServiceNow architecture experience, including practical TSOM implementation experience
- Hands-on JavaScript development, ServiceNow configuration, and REST/SOAP integrations
- Understanding of telecom operations, service assurance, and CMDB/CSDM
- Experience with TM Forum APIs, IntegrationHub, or MID Servers is beneficial
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