Technology - Program Manager

Everforth Apex
Raleigh, NC, United States
4 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours
Job source

Tech stack

Agile Methodology Confluence JIRA Microsoft Office Scrum Methodology Retail Software Tools for Reporting Servicenow

Job description

We are seeking an experienced Program Manager to support a Store Technology portfolio. This role will lead execution across strategic technology initiatives supporting store operations, point-of-sale systems, fulfillment, delivery services, inventory capabilities, and retail technology modernization., * Lead planning and execution of large, cross-functional technology initiatives.

  • Coordinate across Product, Engineering, Infrastructure, Operations, Support, Architecture, Security, and Business teams.
  • Develop delivery plans, milestones, and execution strategies.
  • Manage dependencies, risks, issues, and blockers across teams and workstreams.
  • Drive stakeholder accountability and alignment with business objectives.
  • Develop executive-level status reporting and delivery dashboards.
  • Lead governance reviews, planning sessions, and leadership updates.
  • Coordinate release planning, deployment, operational readiness, and go-live activities.
  • Support post-deployment stabilization and hypercare.

Requirements

  • 8+ years of experience in Program Management, Delivery Management, Technical Program Management, Portfolio Management, or related disciplines.
  • Experience leading enterprise-scale, cross-functional technology initiatives.
  • Strong experience with Agile and hybrid delivery methodologies.
  • Experience managing schedules, dependencies, risks, and executive communications.
  • Strong facilitation, communication, and stakeholder management skills.
  • Ability to influence across organizations without direct authority.
  • Expertise with Jira, Confluence, Microsoft Office, ServiceNow, and delivery reporting tools., * Experience with retail technology, store systems, POS, supply chain, logistics, fulfillment, or customer-facing platforms.
  • Experience coordinating multiple Agile teams and large-scale technology transformation efforts.
  • Familiarity with operational readiness and production release processes.
  • Experience working within product-centric organizations.
  • PMP, PMI-ACP, SAFe, Scrum Alliance, or similar certifications preferred.

About the company

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at, UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

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