Data Center Technician

Sybex Support Services LLC
Rayville, LA, United States
6 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

IMac Big Data Data Centers Networking Hardware Information Technology Hardware Infrastructure

Job description

  • Lead and perform installation, troubleshooting, maintenance, and break/fix support for data center equipment.
  • Rack, stack, install, move, and decommission servers and network equipment.
  • Perform advanced hardware and connectivity troubleshooting.
  • Install and troubleshoot copper and fiber network cabling.
  • Execute IMAC activities according to established procedures.
  • Manage and coordinate day-to-day site activities and technician teams.
  • Provide technical guidance and support to other technicians on site.
  • Coordinate with remote NOC/engineering teams and escalate complex issues when required.
  • Ensure assigned work is completed within required SLA/timeframes.
  • Maintain accurate documentation of work performed and site changes.
  • Follow customer SOPs, security, and safety requirements.

Requirements

  • 3+ years of hands-on data center or IT infrastructure experience.
  • Strong technical expertise with enterprise server and network hardware.
  • Strong experience in rack & stack, cabling, hardware installation, troubleshooting, and break/fix.
  • Proven site management and team management experience.
  • Experience leading or coordinating technicians at a data center site.
  • Ability to independently handle technical issues and take ownership of site activities.
  • Strong communication, leadership, and problem-solving skills.
  • Ability to read and follow technical documentation, diagrams, and SOPs.
  • Must have required tools and PPE and meet customer/site security requirements.

Preferred Experience

  • Previous experience as a Level 3, Senior Data Center Technician, Site Lead, or Team Lead.
  • Experience managing data center sites and coordinating technician teams.
  • Experience with large-scale data center deployments, migrations, or infrastructure projects.
  • Data center, networking, server, or relevant IT certifications are a plus.

Benefits & conditions

We are looking for qualified, dependable technicians who can commit for up to 3-month project and consistently meet customer expectations and SLA requirements.

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