IT Support Specialist

• Provide consultation and support to all ASI computer users when computer or network problems arise. Troubleshoot access and functionality issues. Work with providers and/or users to remedy problems and prevent future occurrences
• Install and maintain computer software applications. Assist in installation, configuration, and maintenance of new systems and applications
• Assist in maintaining the computer network to ensure access to and performance of all computer systems
• Monitor the anti-virus software to ensure all devices remain properly protected and virus-free

• Two years related work experience
• Must have working knowledge of and experience with MS software products
• demonstrated skills and experience in the administration and support of IT systems and networks
• Certification as Microsoft Certified Solutions Associate (MCSA) or the ability to obtain such within one year
• Ability to work well with a range of individuals at all levels within the organization.
• Excellent communication skills and the ability to communicate clearly and professionally over the phone
• Able to occasionally travel throughout the Twin Cities Metro area
• Two years of education in a related field: computer science, information technology, etc. a plus

• Health and dental insurance
• Paid time off - up to 3 weeks the first year
• Holiday pay
• Life insurance
• Employee assistance program
• Tuition reimbursement
• Wellness rebate

Accessible Space, Inc. a national non-profit in housing and care services is