IT Support Analyst

We’re looking for a motivated IT Support Analyst to join a leading global investment organisation on an exciting 12-month contract!

This is a fantastic opportunity for someone early in their IT career who enjoys solving technical problems, supporting users and working with the latest workplace technologies.

You’ll be joining a friendly, collaborative IT team where you’ll gain valuable hands-on experience across 1st and 2nd Line Support in a fast-paced corporate environment.

What You’ll Be Doing

• Providing hands-on 1st and 2nd Line IT Support to employees.
• Setting up, configuring and deploying laptops and devices.
• Troubleshooting Windows, Microsoft 365, hardware and software issues.
• Supporting new starters with IT onboarding and equipment setup.
• Managing IT support tickets and maintaining IT inventory.
• Working alongside experienced technical specialists to resolve issues.

• 0-2 years’ experience in IT Support, Service Desk or Desktop Support.
• Good working knowledge of Windows and Microsoft 365.
• Familiarity with ticketing systems such as ServiceNow, Jira or Zendesk.
• Basic networking and troubleshooting knowledge.
• A proactive attitude, strong communication skills and a passion for IT.
• Corporate IT support experience would be a bonus!

With a 12-month contract, hybrid working and £250 per day Outside IR35, this is an excellent opportunity for someone looking to develop their career in IT Support.