Senior Solutions Engineer

IDR, Inc.
Knoxville, TN, United States
10 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$115,000.0 - $130,000.0
Working hours
Regular working hours

Tech stack

Border Gateway Protocol VoIP Cloud Computing Cloud Engineering Ethernet Enhanced Interior Gateway Routing Protocol Network Planning and Design Routing Open Shortest Path First (OSPF) Requirements Management TCP/IP Wide Area Networks
+1 more
Wi-Fi Technology

Job description

IDR is seeking a Senior Solutions Engineer to join one of our top clients for a remote opportunity. In this role, you’ll act as a senior technical expert supporting customer-facing presales efforts-leading discovery, translating requirements, and designing scalable network, cloud, and managed services solutions. You’ll partner closely with sales and delivery teams to document solution designs and ensure a smooth handoff through implementation., * Lead technical discovery with prospects/customers to understand business goals, current-state environments, constraints, and success criteria

  • Design end-to-end solutions across networking, cloud, and managed services (e.g., SD-WAN, DIA, Wi-Fi, VoIP/SIP, multi-site architectures)
  • Produce implementation-ready documentation including solution specs, topology diagrams, and order/requirements details
  • Deliver technical presentations, product demos, and consultative guidance to both technical and non-technical stakeholders
  • Collaborate cross-functionally (Sales, Engineering, Operations/Service Delivery) to support the full presales-to-delivery lifecycle

Requirements

Pre-Sales, Customer Relations, Cloud Computing, Requirements Management, Partner Sales, Technical Support, Network Design, Technical Leadership, Defense Intelligence Agency (DIA), Wide Area Network (WAN), * 5+ years of progressive experience in solutions engineering, network engineering, cloud engineering, or a closely related technical field

  • Hands-on presales experience including discovery, requirements gathering, solution design, customer presentations, and implementation handoff
  • Strong networking fundamentals and design experience (TCP/IP, routing/switching, Ethernet, Wi-Fi; protocols such as BGP/OSPF/EIGRP)
  • Experience designing solutions for commercial/enterprise customers, including multi-site environments and managed services offerings
  • Ability to create clear technical documentation (diagrams, specifications) and communicate complex concepts to varied audiences

Benefits & conditions

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.

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