IT Deployment Technician
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Role details
Tech stack
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Job description
Leadership Management ServiceNow Communication Service Level Microsoft 365 Asset Tracking Problem Solving Desktop Support Customer Service Active Directory Asset Management Business Valuation Employee Onboarding Docking (Computers) IT Service Management Full Stack Development Business Transformation Enterprise Application Software Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software), We are seeking an IT Deployment Technician to support enterprise-wide device deployment, imaging, and refresh initiatives. This individual will be responsible for configuring, deploying, and supporting end-user hardware while ensuring a seamless technology experience for employees. The ideal candidate will possess strong desktop support skills, hands-on imaging experience, and excellent customer service abilities., * Configure, image, deploy, and troubleshoot laptops, desktops, and mobile devices in a Windows environment.
- Perform workstation deployments, hardware refreshes, device replacements, and technology rollouts.
- Utilize SCCM, Microsoft Intune, Windows Autopilot, or similar tools to provision and manage endpoint devices.
- Install, configure, and support enterprise software and standard business applications.
- Provide onsite and remote support for hardware, software, and peripheral-related issues.
- Track device inventory, lifecycle status, and deployment activities using asset management systems.
- Maintain accurate records of assets, deployments, and support activities within ServiceNow or other ITSM platforms.
- Collaborate with infrastructure, desktop support, and security teams to ensure deployment standards are met.
- Assist with office moves, new hire onboarding, and equipment setup.
- Follow established documentation, deployment procedures, and service-level expectations.
Requirements
- 2+ years of experience in desktop support, field services, endpoint deployment, or a related IT support role.
- Hands-on experience with device imaging and deployment tools such as SCCM, Microsoft Intune, or Windows Autopilot.
- Strong understanding of Windows operating systems and common enterprise applications.
- Experience supporting hardware including laptops, desktops, docking stations, monitors, printers, and peripherals.
- Familiarity with asset management and inventory tracking processes.
- Excellent troubleshooting and problem-solving abilities.
- Strong verbal and written communication skills with a customer-first mindset.
- Ability to manage multiple deployment projects and support requests simultaneously., * Experience using ServiceNow for asset tracking, ticket management, and documentation.
- Experience supporting large-scale hardware refresh or migration projects.
- Knowledge of Microsoft 365, Active Directory, and basic networking concepts.
- Previous experience working in a corporate enterprise environment., * Device Imaging & Deployment
- SCCM / Microsoft Intune / Windows Autopilot
- Windows Desktop Support
- Asset Management
- ServiceNow
- Hardware Refresh & Lifecycle Management
- Customer Service & End-User Support
- Enterprise Endpoint Management, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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