Print Specialist

The Print, Mail & Scan Production Associate provides onsite print room services to client staff, supporting daily print, copy, scan, and mail operations. This role ensures reliable service delivery, device uptime, accurate job tracking, and a high level of customer satisfaction while meeting service level agreements.

• Experience in a customer-facing role. \n

• Proven ability to manage multiple tasks under pressure. \n

• Strong customer service mindset with a solutions-oriented approach. \n

• Ability to work independently while contributing to a team environment. \n

• Excellent verbal and written communication skills. \n

• Health and safety awareness and compliance. \n

• Basic computer proficiency, including Microsoft Word, Excel, PowerPoint, Outlook, and Adobe Acrobat. \n, * Ability to be on your feet up to 80 percent of the workday. \n

• Ability to lift and move up to 50 pounds. \n

• Ability to adapt to changing priorities and operational demands. \n

• Strong problem-solving skills using a logical and systematic approach.

• Serve as the first point of contact for print room job submissions. \n

• Confirm job requirements, timelines, and expectations with customers. \n

• Communicate job completion and manage changes to scope or delivery as needed. \n

• Build and maintain strong working relationships with client contacts. \n

• Identify risks and opportunities and escalate to the appropriate account leadership. \n

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Account & Service Development

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• Support account growth by identifying opportunities for additional or expanded services. \n

• Assist with the introduction of value-added offerings such as external print procurement. \n

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