Hardware Technician

Responsible for providing installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Assesses user needs and can solve a range of problems.

• Provide installation of new equipment and performs equipment modifications or enhancements.
• Perform technical tasks and assists with the completion of milestones associated with specific projects.
• Provide solutions to a variety of technical problems of moderate scope and complexity.
• Provide installation and troubleshooting support of moderately complex issues for systems applications and related peripheral hardware.
• Provide incident response and performs customer support tasks.
• Deploy new hardware, software, and the upgrade of existing installations.
• Install cabling (to include, but not limited to, off-the-shelf fiber/ethernet cables and/or termination of custom-length ethernet cables) at desks, below raised floors, and above ceilings.
• Prepare and maintain documentation for processes and procedures related to computer systems installation and operations.
• Interact with and/or provides training/knowledge to end users.
• Maintain system documentation.
• Maintain current knowledge of relevant technologies.
• May supervise site activities/assigned staff.
• Exercise sound judgement and decision making.
• Participate in special projects as assigned.
• Communicate well with team members.

Property/Asset Management

Develop and implement system improvements, processes, and procedures and training necessary to manage and protect government and corporate property investments.

• Ensure timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property.
• Ensure proper disposition of obsolete and excess assets.
• Participate in the taking of physical inventories and provides required inventory reports.

Testing

Ensure adherence to company and customer quality standards.

• Confirms the functionality of all deployed hardware.
• Follow Deployment Quality Control checklist.
• Provide Quality Control input to improve installation guides and general deployment documentation.
• Develop and update technical documentation.

WHAT YOU’LL NEED TO SUCCEED:

• Security Clearance Level: TS/SCI w/ Poly
• Location: On Customer Site
• US Citizenship Required

DoW SkillBridge Eligibility:

• Has served at least 180 days on active duty
• Can participate within the last 6 months of separation or retirement
• Will receive an honorable discharge
• Has taken any service TAP/TGPS
• Has attended or participated in an ethics brief within the last 12 months

Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoW SkillBridge Program prior to start of the fellowship.

Scheduled Weekly Hours: 40

Computer Hardware, System Performance, Technical Support, 1 + years of related experience

Transform technology into opportunity as a Hardware Technician Fellow with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate., We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.