Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

8 years minimum

Compensation

£50,461.0 - £67,205.0

Working hours

Regular working hours

Job source

talentmark.co.uk

Tech stack

Power BI Databricks

Job description

• Plan and manage how IT performance data and reports are used across the business.
• Look after the Global Service Management data, keeping it accurate, safe and good value.
• Lead the contract engineers who build the data and reports, and check their work.
• Set up a clear way for people to ask for reports, with fair priorities and regular updates.
• Work with the IT service teams to agree what to measure and keep improving.

Requirements

• A degree in a related subject, or equivalent experience.
• At least 8 years’ experience in IT performance, service. management, data or IT operations, including managing suppliers or contract teams.
• Good at working with stakeholders, planning workloads and talking to senior people.
• Skilled in data rules, setting measures, data quality and reporting, with some knowledge of IT service data.
• Desirable: Power BI and Databricks, ITIL, and experience in a large, regulated global company.

Apply for this position

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