Desktop Support

This Entry-Level PC Technical Support Technician role supports the day-to-day technology needs of a manufacturing facility by ensuring production and office systems remain operational and efficient. The technician will provide hands-on desktop support for computers, printers, phones, mobile RF devices, and other end-user hardware while assisting with system installations, configurations, maintenance, and troubleshooting. Responsibilities include Windows 10 support, hardware break/fix, Active Directory account management, industrial printer support, inventory tracking, and basic network troubleshooting involving servers, routers, switches, and wireless access points. In this critical production environment, the individual will play an important role in minimizing downtime and resolving technical issues quickly to keep business operations running smoothly.

The ideal candidate is a motivated entry-level IT professional with strong troubleshooting skills, a customer-focused mindset, and the ability to learn in a fast-paced environment. This position requires someone who can effectively prioritize tasks, communicate clearly with both technical and non-technical users, and remain composed under pressure. Candidates should be comfortable working onsite, lifting up to 50 pounds, climbing ladders to support network equipment, and occasionally working in elevated areas when servicing hardware. This is an excellent opportunity to gain hands-on experience across desktop support, hardware maintenance, and infrastructure technologies while building a strong foundation for long-term growth within IT. Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Operations Communication Desktop Support Network Routing Customer Service Active Directory Network Switches Hardware Support Technical Issues Technical Support Account Management Business Valuation Business Operations Networking Hardware Microsoft Windows 10 System Installations Full Stack Development Development Environment Network Troubleshooting Business Transformation Troubleshooting (Problem Solving) $47,840 - $49,920 / yr Posted yesterday

This role is STARs-friendly: Skilled Through Alternative Routes.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.