Desktop Support

Operations Leadership Communication User Accounts Prioritization Asset Tracking Problem Solving Desktop Support Customer Service Active Directory Asset Management Technical Issues Operating Systems Technical Support Desktop Computing IT Infrastructure Connected Devices Business Valuation Business Operations Inventory Management Organizational Skills Server Administration Full Stack Development Network Infrastructure Network Administration Network Troubleshooting Business Transformation Technical Procedure Compliance Troubleshooting (Problem Solving) $47,840 - $49,920 / yr Posted yesterday, We are seeking a hands-on Desktop Support Technician to provide on-site technical support within a fast-paced manufacturing environment. This role is responsible for supporting desktop hardware, mobile devices, printers, production systems, and core IT infrastructure that enable daily manufacturing and business operations. The ideal candidate is a strong troubleshooter who can work independently, prioritize critical issues, and deliver responsive support to both production floor and office personnel. This position offers exposure to desktop support, network administration, inventory management, and manufacturing technologies in a highly visible, customer-facing IT role., * Provide on-site desktop and technical support for manufacturing and office environments

• Install, configure, deploy, and maintain desktop computers, laptops, workstations, mobile devices, and peripherals
• Support Windows 11 operating systems and related applications
• Troubleshoot and resolve hardware, software, network, and connectivity issues
• Provide break/fix support for end-user devices, network infrastructure, and server-related issues
• Support production personnel and office staff with technical issues involving computers, printers, phones, and other workplace technologies
• Configure and maintain user accounts and permissions within Active Directory
• Assist with the administration and maintenance of network servers and supporting infrastructure
• Support industrial and production printers, including troubleshooting and maintenance activities
• Provide support for RF scanners, mobile devices, and workstation PCs used throughout manufacturing operations
• Install, replace, and troubleshoot network-connected devices and peripherals
• Manage hardware inventory, asset tracking, and equipment lifecycle processes
• Coordinate e-waste disposal and ensure compliance with company asset management policies
• Document issues, resolutions, and technical procedures as required
• Perform other IT support duties and special projects as assigned

• Experience providing desktop support, technical support, or IT support in a manufacturing, distribution, or enterprise environment
• Strong troubleshooting and problem-solving skills across hardware, software, and networking technologies
• Experience supporting Windows 11 environments
• Knowledge of Active Directory account administration
• Experience supporting printers, mobile devices, computers, and peripheral equipment
• Understanding of networking fundamentals and basic server administration concepts
• Strong customer service and communication skills
• Ability to work independently and respond effectively to high-priority issues
• Excellent organizational skills and attention to detail
• Ability to manage multiple competing priorities in a fast-paced environment, * Technical Support
• Desktop Support
• Windows 11
• Active Directory
• Hardware Troubleshooting
• Network Troubleshooting
• Printer Support
• Mobile Device Support
• RF Device Support
• Inventory Management
• Asset Tracking
• Customer Service
• Incident Resolution, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.