IT Support

We are looking for a reliable, logical and enthusiastic IT Support Technician to join our small IT team at Samuel Smith’s Brewery. This is a hands-on, varied role supporting the day-to-day IT operations of the business.

You will provide user support, maintain hardware and software, troubleshoot technical issues and help ensure our business-critical systems run smoothly. If you have a genuine interest in IT, enjoy solving problems and thrive in a practical, team-focused environment, we would love to hear from you., * Provide day-to-day IT support and troubleshoot user issues.

• Set up, configure and maintain PCs, laptops and hardware.
• Support Windows, Microsoft Office and legacy systems.
• Maintain systems, including email, antivirus, networking, VOIP and accounting software.
• Manage daily IT tasks, report distribution and system checks.
• Monitor backups and support data protection processes.
• Assist with programming, report writing and system improvements.
• Investigate technical issues and implement effective solutions.
• Support hardware installations and general IT maintenance.

• Experience in IT Support or similar technical support roles.
• A good understanding of networking fundamentals, Windows and Microsoft Office tools.
• Experience managing the full lifecycle of end-user devices, from setup and deployment through to maintenance and replacement.
• Logical, methodical and confident problem-solving skills with excellent attention to detail.
• A strong team player with good communication skills.
• Willingness to learn and take on a variety of manual basic and technical tasks.

• 25 days annual leave plus bank holidays
• Working hours are Monday to Friday 8.30am to 5.00pm
• Office-based role in Tadcaster
• The opportunity to join the established team at Samuel Smith Old Brewery

If you enjoy technology, solving problems and making things work, we would love to hear from you.

Why Join Samuel Smith’s?

This is an opportunity to work with a proudly independent brewery whose history spans generations. For those seeking genuine career progression, hands-on responsibility, and the chance to work outside the structure of a large corporate organisation, Samuel Smith’s offers a distinctive and rewarding career path.

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