IT Specialist

Job Scope: The purpose of this role is to support the site with its Information Technology and Operations Technology infrastructure and platforms. This role will report to the Site Facilities Manager and will work with various stakeholders to ensure business continuity by supporting day-to-day operational needs and project & initiative implementation.

Primary responsibilities will include but are not limited to:

• Provide support for IT/OT platforms and systems, coordinating with various stakeholders to meet business needs.

• Work to ensure proper functioning of equipment, devices, and digital systems at the site, including switches, servers, fiber optic systems, communication devices, cameras, wireless access points, firewalls, and other networking equipment/systems.
• Coordinate scope and manage third parties as needed as they perform IT/OT related work at the site.
• Perform routine maintenance and document status of systems and equipment.
• Collaborate with individual units within the site to troubleshoot issues and implement solutions that involve greater site infrastructure.
• Coordinate with process automation security leads and provide support for automation security systems.
• Provide key input to the development of multi-year strategies for site infrastructure in support of both Business Unit and Site automation and digitalization.

Education: Bachelor’s degree in technically aligned program (such as IT, Computer Science, Automation, or Engineering)

Certification: No certification is required for this position.

Experience: At least 2 years working with relevant information technology and/or operations technology systems.

Required Knowledge, Skills, and Abilities:

• Knowledge and application of company standards.
• Knowledge and application of office administration procedures.
• Proficient in the use of Microsoft Word, Excel, PowerPoint and Outlook.
• Proficient in the use of Newforma, Deltek Vision and other software as needed.
• Extreme attention to detail.
• Excellent proofreading and grammar.
• Ability to communicate effectively, both verbal and written.
• Ability to maintain confidentiality in all areas.
• Ability to work in a fast paced environment with extreme multi-tasking.
• Ability to prioritize effectively.
• Ability to accurately develop reports.
• Ability to maintain effective working relationships with teammates, clients, and vendors.
• Ability to listen and ascertain the needs of leaders, teammates and clients, and proactively approach these needs to meet critical timelines.
• Ability to find and communicate accurate information.
• Ability to work flexible hours as needed.

Physical Requirements:

• Ability to sit, stand or walk for long periods of time., The selected candidate must be authorized to work in the United States.

We work to create an environment founded on trust, personal integrity, and a “team mentality” so that each person understands the value of their contributions both on a project and company-wide level. We know that each person on our team contributes to the success of our company by pairing expertise and passion to meet and exceed the needs of the clients we serve across the globe.

Our safety culture protects and promotes the well-being of every person who works with us and every person touched by our work.

As a 100% Teammate owned company, we proudly offer a comprehensive benefits package including, paid holidays, personal paid time off, medical, dental, vision, life, and disability insurance, 401(k), and other benefits to eligible Teammates.