Internal IT specialist
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Role details
Tech stack
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Job description
Working from our office in Valkenswaard, you will be the primary point of contact for internal IT support and take ownership of a broad range of IT responsibilities. From managing servers and network security to supporting colleagues and implementing new technologies, you will play a key role in keeping our organization running smoothly., IT support & employee services
- Act as the first point of contact for internal IT support, resolving hardware, software, network and connectivity issues;
- Provide technical support to employees in person, remotely and by phone;
- Set up, configure and maintain laptops, desktops, mobile devices and peripherals for new and existing employees;
- Guide colleagues in using company systems and software effectively.
System & network administration
- Manage and maintain internal servers, user accounts, permissions and security groups;
- Administer network infrastructure, including LAN, Wi-Fi, VPN and firewall configurations;
- Monitor system performance and proactively identify and resolve technical issues;
- Install, configure & update hardware, software and network equipment;
- Manage system backups and support data recovery when required.
IT security & compliance
- Maintain and improve IT security measures, including antivirus, firewalls, access controls, email security and encryption;
- Ensure systems and software remain up to date and compliant with internal policies;
- Monitor potential security risks and implement improvements to protect company data and systems;
- Support security audits and ensure appropriate data protection practices.
Software & IT asset management
- Install, configure and maintain business applications and software solutions;
- Manage software licenses and ensure compliance with licensing agreements;
- Maintain an accurate inventory of IT assets, including hardware, software and network equipment;
- Coordinate the procurement, deployment, maintenance and replacement of IT equipment;
- Work with external IT suppliers and vendors to resolve issues and implement improvements.
Continuous improvement & projects
- Take ownership of day-to-day IT operations and identify opportunities to improve efficiency and reliability;
- Support the implementation of new systems, applications and IT infrastructure upgrades;
- Work with internal teams to understand their technology needs and translate them into practical solutions;
- Stay informed about emerging technologies, cybersecurity developments and IT best practices.
Requirements
We are looking for someone who takes initiative, enjoys solving technical challenges and can work independently while collaborating effectively with colleagues across the business., * At least 2 years of experience in an IT support, IT administration or similar technical role;
- Solid knowledge of Windows environments, hardware, software and troubleshooting;
- Experience with network and server administration, including LAN, Wi-Fi, VPN and security management;
- Knowledge of user management, permissions, backups, antivirus and firewall solutions;
- A proactive and independent working style, with the ability to prioritize tasks and manage multiple responsibilities;
- Strong problem-solving skills and a structured, hands-on approach;
- Excellent communication skills in both Dutch and English, written and spoken;
- A relevant IT qualification or degree is preferred; equivalent practical experience is also valued;
- Experience with VB/VBA, scripting, or automation is an advantage., Are you an experienced IT professional who enjoys taking ownership, solving problems, and keeping business technology running smoothly? We would love to hear from you.
Benefits & conditions
- A competitive gross monthly salary of β¬3.500,- to β¬5.500,- depending on experience and qualifications;
- A full-time position based at our office in Valkenswaard, the Netherlands;
- Employment conditions in accordance with the Dutch collective labour agreement (CAO Metaal en Techniek);
- 25 vacation days and 13 ADV days per year, based on full-time employment.
- Fresh fruit available at the office every day;
- A high level of independence and ownership over the internal IT environment;
- A varied role with responsibility across IT support, infrastructure, security and continuous improvement;
- The opportunity to make a direct impact on the efficiency and reliability of our business operations;
- A collaborative working environment where initiative, technical expertise and practical solutions are valued.
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