WeAreDevelopers Logo WeAreDevelopers
Sign in
For You LIVE
Back

IT-Service Manager - Bonn

Aschert & Bohrmann GmbH
Bonn, Germany
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, German
Job source
aschert-bohrmann.de

Tech stack

Microsoft Office Information Technology

Job description

Verantwortung für die Planung, Steuerung und Überwachung von IT-Serviceleistungen Koordination des IT-Supports sowie Sicherstellung eines reibungslosen Betriebs der IT-Infrastruktur Einführung und Optimierung von ITIL-Prozessen sowie Sicherstellung der Einhaltung von Service Level Agreements (SLAs) Zusammenarbeit mit internen und externen IT-Dienstleistern Erstellung von Berichten zur Service-Performance und Identifizierung von Optimierungspotenzialen Mitarbeit bei IT-Projekten und der Implementierung neuer Technologien

Requirements

Erfolgreich abgeschlossene Ausbildung oder ein Studium im IT-Bereich Berufserfahrung im IT-Service-Management, idealerweise nach ITIL-Standards Sehr gute Deutsch- und Englischkenntnisse Sicherer Umgang mit IT-Servicemanagement-Tools und MS Office Analytisches Denkvermögen, Problemlösungskompetenz und Teamfähigkeit

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

42 sec

Energy forecasts and resource demands of information technology

Marjolein Pordon · LIVE

2:12 min

Empowering enterprise engineering through open source program offices

Cédric Gégout Cédric Gégout +4 · WWC Europe 2026

2:47 min

Exploring career opportunities and recruitment open positions

Kurt Eder · LIVE

2:31 min

Overview of government IT operations in Austria

Clemens Schwaiger · LIVE

2:36 min

Structuring organizational governance for responsible AI initiatives

Rebekka Weiss Rebekka Weiss +1 · WWC 2025

4:27 min

Aligning enterprise workflows to support continuous software delivery

Katrin Lehmann Katrin Lehmann +1 · WWC 2025

Videos

See all
Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn thumbnail
47:21
Cappuccino with HR • 4 months ago

Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn

Rudi Bauer, Kerstin Wagner

It's not easy being green thumbnail
1:02:22
LIVE • over 3 years ago

It's not easy being green

Marjolein Pordon

A guide for effective talent acquisition and sustainable integration of international employees thumbnail
29:14
WWC 2024 • almost 2 years ago

A guide for effective talent acquisition and sustainable integration of international employees

Kerstin, Sarah, Tobias Stahl

Opening Keynote: Civic Coding, A Framework for Democratic Tech thumbnail
23:09
WWC 2024 • almost 2 years ago

Opening Keynote: Civic Coding, A Framework for Democratic Tech

David Simas

Successful talent development in tech: A joint journey of executives and talents thumbnail
22:39
WWC 2025 • 12 months ago

Successful talent development in tech: A joint journey of executives and talents

Alexander Weißhaupt, Stefan Menschner, Tabitha Kleine, Vanessa Zellien

ARIA: the good parts thumbnail
55:32
LIVE • almost 3 years ago

ARIA: the good parts

Hidde De Vries

Related articles

See all