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IT-Supporter - Köln

Aschert & Bohrmann GmbH
Köln, Germany
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
aschert-bohrmann.de

Tech stack

Systems Integration Information Technology

Job description

Annahme und Aufnahme von Störungen, inkl. der Priorisierung und Klassifikation im internen Ticketsystem Erstellen und Nachfassen von Angeboten sowie von Dokumentationen Kontinuierliche Optimierung der Support-Prozesse Betreuung der internen Mitarbeiter im Bereich IT-Infrastruktur per E-Mail, Telefon oder Chat Einrichtung, Installation und Konfiguration von Hardware- und Software

Requirements

Erfolgreich abgeschlossene Berufsausbildung zum Fachinformatiker (m/w/d) für Systemintegration oder vergleichbare Qualifikationen Erste Berufserfahrung im IT-Support wünschenswert Gute Kenntnisse in der Microsoft-Umgebung und im Umgang mit ERP-Systemen Hohe technische Affinität und Kommunikationsstärke Serviceorientierung sowie eine schnelle Auffassungsgabe und analytisches Denkvermögen

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de

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