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IT-Supporter 1st & 2nd Level - Köln

Aschert & Bohrmann GmbH
Köln, Germany
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
aschert-bohrmann.de

Tech stack

Microsoft Windows Information Technology

Job description

Verantwortung für den 1st & 2nd Level Support Administrative Erfassung aller eingehenden Tickets im Service Desk sowie deren Klassifikation Fachgerechte Beratung und Betreuung der Mitarbeitenden in allen Systemangelegenheiten sowie Bearbeitung des Problemmanagements Unterstützung bei der Verwaltung, Installation und Einrichtung von IT?Arbeitsplätzen

Requirements

Erfolgreich abgeschlossene Berufsausbildung im IT-Bereich oder Hochschulstudium der Informatik Erste Berufserfahrung im 1st & 2nd Level Support Gute Kenntnisse im Umgang mit Windows-Systemen Ausgeprägte Kunden- und Dienstleistungsorientierung Kommunikationsstärke und lösungsorientierte Arbeitsweise sowie eine schnelle Auffassungsgabe

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de

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