Telecoms & Network Engineer (VoIP / UCaaS)

• Install and terminate structured cabling, including Cat6.
• Install and maintain IP CCTV systems, cameras and NVRs.
• Configure routers, switches, firewalls, wireless networks and access points.
• Investigate and resolve broadband, network and equipment faults.

Technical Support & Configuration

• Configure and maintain hosted phone systems and customer equipment.
• Provide remote support for VoIP, broadband, LAN and WAN services.
• Carry out maintenance, upgrades and system updates.
• Diagnose and resolve technical issues efficiently.
• Work closely with colleagues to coordinate installations and support customers.

This is an excellent opportunity for someone with VoIP, UCaaS, telecoms or network engineering experience who enjoys working independently, solving technical problems and delivering a great customer experience., * Experience with business VoIP, hosted PBX or UCaaS systems.

• Good understanding of IP networking principles.
• Strong fault-finding and troubleshooting skills.
• Full UK driving licence and willingness to travel to customer sites.
• Ability to work independently and manage your workload effectively.
• Professional, customer-focused approach with strong communication skills.

Desirable Skills

• Experience installing structured cabling.
• Experience with CCTV installations and support.
• Experience configuring routers, firewalls, switches and WiFi networks.

• £32,500-£40,000 per year, depending on experience.
• Company car.
• Company pension scheme.
• Casual dress.
• Company events.
• Employee discount scheme.
• Discounted or free food.
• Free on-site parking., * Casual dress
• Company car
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking

Work authorisation:

• United Kingdom (required)

MCL Telecom provides business telecommunications, broadband, networking and CCTV solutions to customers across the South East. We’re looking for a hands-on Telecoms & Network Engineer who enjoys a varied role, combining customer-site installations with office-based configuration, support and troubleshooting.