Order Entry / EDI Specialist

• Enter and maintain customer orders accurately in SAP.
• Process purchase orders, quotations, order changes, returns, and cancellations.
• Respond to customer inquiries regarding pricing, delivery dates, order status, and shipments.
• Coordinate service and repair requests with technicians and internal teams.
• Work with Purchasing, Production, Shipping, and Operations to ensure timely order fulfillment.
• Track open orders, resolve order discrepancies, and communicate delays to customers.
• Maintain accurate order records and provide timely customer updates.

We are looking for an Order Entry / EDI Specialist with strong customer service and organizational skills, SAP experience, and knowledge of sales order processing and order management in a manufacturing environment., * Previous SAP experience is required.

• Experience in sales order entry, order management, or customer service.
• Knowledge of order fulfillment and service/repair processes.
• Strong communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.