Senior Software Engineer (BMC Remedy)

Position: Senior Software Engineer (BMC Remedy)Location: RemoteThe pay range for this role is $110,000 - $115,000* per annumJDBachelor’s degree in information systems, Computer Science, or equivalent work experience.Experienced with BMC Remedy Helix application 20.x+ and all ITSM modules, including integrations.Experience with BMC Truesight Orchestrator a mustAbility to debug issuesGood experience with Webservices/Rest API.Knowledge of Shell and Python scripting.Leverage XML technologies (XQUERY, XPATH, XSLT) for data transformation and service orchestration.Understanding of how to set up monitors based on logs.UNIX commands knowledge.Skilled in creating and modifying server objects (Forms, Menus, Active Links, Filters, Escalations).Proficient in developing progressive views and customizationsExperienced with upgrades, AR ITSM workflows, REST APIs, Remedy Administration, SmartIT, Dashboard, Virtual Chat, and Customer Interface integration.Terms & Conditions for Candidate PortalLast Updated: May 6th, 2026Please read these Terms & Conditions (“Agreement”, “Terms”) carefully before using the Candidate Portal (“Portal”, “Service”) provided by Yochana IT (“we”, “us”, “our”).By accessing or registering for the Portal, you (“Candidate”, “User”, “you”, “your”) agree to be bound by these Terms.If you do not agree with any part of these Terms, you may not use the Portal.Acceptance of TermsBy accessing or using the Candidate Portal, you affirm that you are at least 18 years old and are legally authorized to enter into this Agreement.If you are accessing the Portal on behalf of an employer or third party, you represent that you have the authority to bind that entity to these Terms.Purpose of PortalThe Portal is provided as a digital platform for Candidates to:Create and manage profilesUpload resumes, documents, and other professional detailsView and apply for job opportunitiesTrack application statusCommunicate with recruiters and client organizationsAccess profile and document-related informationThese Terms govern your use of the Portal and all related services.User Registration & Account SecurityYou agree to provide accurate, complete, and current information during signup.You are responsible for maintaining the confidentiality of your account credentials.You agree to immediately notify us of any unauthorized use of your account.You are responsible for all activities that occur under your account.Document Upload & VerificationYou understand and agree that:All resumes, documents, and information you upload must be true, accurate, and validYou are fully responsible for the accuracy and legality of the information you provideThe Portal may use third-party verification services where applicableWe reserve the right to reject or remove any document or information that appears invalid or misleadingUse of Portal ServicesYou agree to use the Portal in compliance with:Applicable laws and regulationsProfessional standards for IT professionalsClient-specific requirementsInstructions provided on the PortalProhibited actions include, but are not limited to:Uploading false or misleading informationInterfering with Portal operationsSharing your credentials or login with othersAttempting to bypass or manipulate application processesJob ApplicationYou acknowledge that:Job opportunities displayed on the Portal are not guaranteed of employment.Applications are subject to client requirements, screening, and approval.Job details (role, location, requirements) are subject to change.Profile Accuracy & UpdatesYou agree to maintain accurate and up-to-date information in your profile.Failure to keep your profile updated may impact your eligibility for job opportunities or result in account restrictions.Privacy & Data UseYour use of the Portal is subject to our Privacy Policy, which describes how we collect, use, and safeguard your personal information.By using the Portal, you consent to the collection and use of information as described.Intellectual PropertyAll intellectual property contained in or presented through the Portal is owned by us or our licensors.You may not copy, modify, distribute, or otherwise use any Portal content without express written permission.Disclaimer of WarrantiesThe Portal and all content and services are provided “as is” and “as available.”We make no warranties, express or implied, including:MerchantabilityFitness for a particular purposeAccuracy or completeness of informationLimitation of LiabilityTo the fullest extent permitted by law, we are not liable for:Direct, indirect, incidental, special, or consequential damagesLoss of data, profits, or business opportunitiesClaims arising from job application outcomesAmendmentsWe may modify these Terms at any time.Changes will be posted on the Portal with an updated “Last Updated” date.Your continued use of the Portal after changes indicates your acceptance.TerminationWe may suspend or terminate your access to the Portal if you violate these Terms or for any reason, with or without notice.

• Bachelor’s degree in information systems, Computer Science, or equivalent work experience.
• Experienced with BMC Remedy Helix application 20.x+ and all ITSM modules, including integrations.
• Experience with BMC Truesight Orchestrator a must
• Ability to debug issues
• Good experience with Webservices/Rest API.
• Knowledge of Shell and Python scripting.
• Leverage XML technologies (XQUERY, XPATH, XSLT) for data transformation and service orchestration.
• Understanding of how to set up monitors based on logs.
• UNIX commands knowledge.
• Skilled in creating and modifying server objects (Forms, Menus, Active Links, Filters, Escalations).
• Proficient in developing progressive views and customizations
• Experienced with upgrades, AR ITSM workflows, REST APIs, Remedy Administration, SmartIT, Dashboard, Virtual Chat, and Customer Interface integration.