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IT-Supporter/in 1st Level - Köln

Aschert & Bohrmann GmbH
Köln, Germany
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
aschert-bohrmann.de

Tech stack

Product Software Implementation Methods Information Technology

Job description

Support im Soft- und Hardwarebereich sowie die Betreuung der Anwender in IT-relevanten Fragen Annahme der eingehenden Störungsmeldungen per Telefon oder E-Mail Analyse und Bearbeitung eingehender Anfragen im Ticketsystem Softwareinstallation sowie die Durchführung von Updates Planung und Durchführung von wöchentlichen Wartungen Analyse und Dokumentation von aufgetretenen Fehlersituationen

Requirements

Abgeschlossenes Berufsausbildung im IT-Bereich Erfahrung in der technischen Kundenbetreuung Technisches Verständnis sowie generelle IT-Affinität Selbstständige, vorrausschauende Arbeitsweise und Flexibilität Kommunikationsstärke und Serviceorientierung

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de

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