Technical Support Officer - Licensing

Triumph Consultants Limited
Newton Abbot, UK
15 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Compensation
£29,869.0
Working hours
Regular working hours
Languages
English
Job source

Tech stack

Microsoft Word Microsoft Excel Microsoft Outlook Databases

Job description

  • Assist the Licensing Officer(s) to validate licensing applications and supporting documents for completeness, accuracy and compliance
  • Undertake compliance checks of licensing drivers and vehicles
  • Assist the Licensing Officer(s) when requested, to provide clear and accurate technical and procedural advice to internal and external customers
  • Maintain complete and accurate electronic case files, audit trails, registers and correspondence
  • Maintain confidentiality and comply with policy of councilSupport data-cleansing, digitisation and system-migration work

Requirements

  • GCSE or equivalent in English and Maths
  • Ability to validate applications
  • Strong written and verbal communication skills, with the ability to draft accurate correspondence
  • Knowledge of data-quality principles, confidentiality, information governance and records management
  • Competence in Microsoft Word, Excel and Outlook and in the use of database and case management systems

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