Test Center Administrator
Robert Half
Wake County, NC, United States
9 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$33,010.0 - $34,736.0
Working hours
Regular working hours
Job source
Tech stack
Software Applications
Office Suite
Web Applications
Workday
Job description
- Welcome candidates as they arrive and guide them through the check-in process in a courteous and attentive manner.
- Verify identification and confirm each test taker meets entry requirements before admission to the exam area.
- Conduct security screening by checking for prohibited items such as notes, calculators, or other unauthorized materials.
- Support the administration of computer-based credentialing and certification exams by assisting with basic testing procedures.
- Monitor the testing room at regular intervals throughout the day to help protect exam integrity and address any concerns promptly.
- Perform light administrative duties, including organizing materials, updating records, and maintaining an orderly reception area.
- Use computer applications confidently to manage scheduling, candidate check-in, and other testing-related tasks.
- Remain mobile during shifts, including standing, walking, and making frequent rounds within the testing site.
- Help maintain a calm, organized atmosphere for candidates testing in a small-site environment.
Requirements
- At least 1 year of experience in administrative support, office coordination, or a similar customer-facing role.
- Ability to verify identity documents accurately and follow established security procedures.
- Comfortable using computers, web-based systems, and basic office applications.
- Strong attention to detail and the ability to enforce rules consistently and effectively.
- Capable of standing, walking, and moving through the testing center repeatedly during the workday.
- Effective communication skills with a detail-oriented approach to assisting candidates and addressing questions.
- Dependable, punctual, and able to work within a structured testing environment.
- Experience supporting secure testing, check-in, or compliance-focused processes is preferred.
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