Onsite Engineer (Southampton)

We’re hiring an experienced Onsite Hardware Engineer to support critical IT infrastructure in a highly secure, operationally important environment in Southampton. This is a hands-on role: diagnosing, repairing and maintaining enterprise server hardware, mainly modern HP ProLiant alongside Dell PowerEdge. You’ll also support legacy hardware during a planned technology refresh programme. It’s built for someone who enjoys fault-finding and working with physical kit, not software or application support.

What you’ll do:

• Diagnose and repair faults on enterprise server hardware
• Carry out break-fix, component replacement and preventative maintenance
• Support HP ProLiant and Dell server environments
• Work across server rooms, machine rooms and technical facilities
• Keep hardware reliable and downtime to a minimum
• Assist with upgrades, installations and equipment replacement
• Document work accurately and follow established procedures
• Work with customer teams and support engineers to maintain service continuity

• Proven hardware, server or infrastructure support experience
• Hands-on repair of HP ProLiant (Gen10, Gen10 Plus, Gen11 or similar)
• Experience with Dell PowerEdge hardware
• Strong fault diagnosis and troubleshooting
• Experience replacing motherboards, CPUs, memory, RAID controllers, PSUs, storage and NICs
• Comfortable in business-critical, high-availability environments
• Strong communication and a proactive approach to problem-solving

You’ll be practical, dependable and methodical, confident with physical infrastructure, and happy to own hardware faults and communicate clearly with customer and engineering teams.