Help Desk Management - Intermediate

California Creative Solutions Inc.
Columbia, SC, United States
14 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
10 years minimum
Working hours
Regular working hours

Tech stack

Artificial Intelligence Windows PowerShell Microsoft Power Automate Microsoft InTune Os Ticket

Requirements

  • Experience 10 years with operating a ticketing software, doesn’t matter which one
  • 10 years with troubleshooting of some form.
  • they support network to endpoint
  • Skillset required: Bach degree or equivalent experience. Support with helpdesk.

Desirable Skills:

  • Experience in PowerShell, Power Automate, and Power Platform.
  • Experience with developing AI flows and/or developing automation.
  • Endpoint management might be worth talking to as well.
  • If any of them standout with this experience and InTune (this preference, not required).
  • Also preferred MD102

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