IT manager (SQL and basic networking)

City of Waltham
Waltham, MA, United States
21 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$93,000.0 - $97,222.0
Working hours
Regular working hours
Job source

Tech stack

Active Directory Agile Methodology Amazon Web Services Systems Engineering JIRA Microsoft Azure Cisco Routers Configuration Management Computer Networks Databases Data Integrity Dynamic Host Configuration Protocol
+28 more
Linux Disaster Recovery Cryptographic Protocols Hyper-V IT Management Information Technology Operations Virtual Private Networks (VPN) Local Area Networks Microsoft SQL Server Windows Servers Networking Basics Procurement Software Remote Access Technology Cloud Services Server Administration Microsoft SharePoint Product Software Implementation Methods SQL Databases VMware VSphere Wide Area Networks Network Routers System Availability Firewalls (Computer Science) Information Technology SolarWinds (Software) Network Support Server Operating Systems & Platforms Servicenow

Job description

We are seeking a dynamic and detail-oriented IT Manager specializing in SQL databases and foundational networking to lead our technology operations. This role offers an exciting opportunity to oversee critical IT infrastructure, ensure seamless system performance, and drive innovative solutions that support our organizational goals. As an integral part of our team, you will manage a diverse range of IT services, foster cross-functional collaboration, and implement best practices in IT governance and security. Your energetic leadership will empower our technical teams to deliver exceptional support and maintain robust, secure, and scalable systems., * Manage and maintain Microsoft SQL Server databases, ensuring optimal performance, security, and data integrity.

  • Oversee basic network infrastructure including LAN (Local Area Network), WAN (Wide Area Network), routers, firewalls, DHCP (Dynamic Host Configuration Protocol), and network security protocols.
  • Support and troubleshoot server environments such as Windows Server, Linux systems, VMware vSphere, and Azure cloud services to ensure high availability.
  • Lead IT projects related to software implementation, system upgrades, disaster recovery planning, and business continuity strategies.
  • Supervise IT support teams providing technical troubleshooting support across desktop support, remote access software, Active Directory management, and network engineering.
  • Collaborate with vendors on hardware/software procurement, vendor management, and service level agreements to optimize IT asset management.
  • Implement ITIL (Information Technology Infrastructure Library) best practices for service management and oversee the use of tools like ServiceNow, Jira, SolarWinds for monitoring and incident management.
  • Develop cross-functional communication channels to coordinate IT operations with other departments while managing project timelines effectively.
  • Ensure compliance with cybersecurity standards by managing network security measures including firewalls, VPNs, and access controls.
  • Lead efforts in managing IT infrastructure upgrades, configuration management, and implementing new technologies aligned with organizational needs.

Requirements

  • Proven experience managing SQL databases such as Microsoft SQL Server with a strong understanding of database administration and analysis skills.
  • Solid knowledge of computer networking concepts including LAN/WAN architecture, Cisco routers, network engineering principles, and network security protocols.
  • Hands-on experience with server management environments like Windows Server and Hyper V environments
  • Familiarity with cloud services such as AWS (Amazon Web Services) and Azure
  • Demonstrated ability to lead technical projects using Agile methodologies while supervising IT teams effectively.
  • Excellent organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
  • Effective communication skills to facilitate collaboration across technical teams and non-technical stakeholders.
  • Previous experience in managing disaster recovery plans, business continuity strategies, and implementing software solutions like SharePoint or ServiceNow.
  • Management experience supervising technical staff involved in system engineering, network support, desktop support, and vendor relations is highly desirable.

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