IT Support Specialist

HUBBNYC seeks to hire a full-time Technical Support Specialist who will directly assist the IT Manager in diagnosing and resolving various issues throughout NYC. They will be required to visit problem sites to address these issues and carry equipment. The full scope of responsibilities includes, * Some Travel through NYC, visiting sites to address IT issues.

• Provide IT Tier 1 and Tier 2 Help Desk support
• Basic LAN, WAN, Wi-Fi, and remote connectivity troubleshooting.
• Perform professional and technical work installing, maintaining, and supporting security cameras, electronic smart locks, desktop computers, and network equipment.
• Run and terminate Cat5e cabling
• Provide hardware and software support in a Windows-based environment.
• Familiarity with Microsoft Office Suite
• Familiarity with Active Directory
• Troubleshoot wireless door systems.
• Climb ladders to troubleshoot cameras and wireless APs.
• Strong attention to detail
• Ability to work in minimal direction and as a team player
• Capable of using discretion and judgment in carrying out job duties
• Understanding of basic low voltage and POE principles.
• Understanding of IP addressing.
• Working with vendors to solve larger issues.
• Work with Intune MDM

• Associate or bachelor’s degree, or equivalent experience.
• Problem-solving and attention to details
• Excellent communication and interpersonal skills
• Outstanding organizational and time-management skills
• Hands-on experience with diverse computer systems and networks
• In-depth knowledge of internet security and data privacy principles
• A+ and Network+ certifications are a big plus

Physical Requirements:

• Able to stand for a full workday
• Able to bend, stoop, and reach throughout the workday
• Able to lift, push, and pull up to 50 pounds

Technical Experience:

• Windows
• Apple IOS/Android
• Low Voltage / POE
• Office 365 Suite
• Powershell
• Active Directory
• RJ45 termination
• NVR/DVR experience is a plus
• Experience with Copilot 365 is a plus

Compensation: $85,000 - $95,000

Pay: $85,000.00 - $95,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

HUBBNYC is a fully integrated owner/operator of retail, multi-family, and mixed-use buildings in New York City. We pride ourselves on blending institutional experience with entrepreneurial spirit. The team includes highly skilled real estate professionals across acquisitions, asset management, operations, construction, accounting, and property management. Since our inception in 2011, HUBBNYC has acquired more than 80 properties in New York City. We continue to grow aggressively and are looking for a professional who shares our values and can contribute to our continued growth.

HUBB’s culture emphasizes integrated teamwork across all facets of real estate investment and ownership. Our New York City holdings, strengthened by a long-term partnership with an institutional investor, enable us to implement strategic initiatives that capitalize on opportunities across all phases of the commercial real estate cycle.