IT Support Engineer

INCEED
Las Vegas, NV, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$62,400.0 - $72,800.0
Working hours
Regular working hours
Job source

Tech stack

Cerner Health Informatics Continuous Availability Issue Tracking Systems Information Technology Operations Microsoft Office Windows Domain Computer Networking Systems EHR Systems Information Technology

Job description

Join a leader in small-format hospitals, offering a unique opportunity to support healthcare IT operations. As an IT Support Engineer, you will play a crucial role in ensuring seamless technology support across multiple hospital locations. This is a chance to work independently, travel, and make a real impact in a mission-critical environment., * Oversee daily IT operations in multiple hospital locations

  • Ensure continuous availability of network and medical devices
  • Lead rapid response to IT incidents affecting clinical operations
  • Log and track calls using an enterprise ticketing system
  • Manage onboarding processes for new staff
  • Collaborate with clinical and technical teams to align IT services
  • Support a 24/7 operational environment with on-call participation

Requirements

  • Proven ability to manage multiple sites in a fast-paced environment
  • Associate’s degree in computer information systems or equivalent experience
  • 3+ years experience in technical support or systems administration
  • Strong knowledge of networking and desktop support
  • Experience with Microsoft Office and Active Directory Domain environment
  • Valid driver’s license and ability to travel frequently

Nice to Have Skills & Experience:

  • Bachelor’s degree in information technology or related field
  • Experience with EMR/EHR systems such as Epic or Cerner
  • Familiarity with HIPAA compliance and healthcare IT standards

Benefits & conditions

Perks & Benefits:

  • 3 different medical health insurance plans, dental, and vision insurance
  • Voluntary and Long-term disability insurance
  • Paid time off, 401k, and holiday pay
  • Weekly direct deposit or pay card deposit

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