IT Technician/ Computer Repair
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Role details
Tech stack
Job description
We are seeking a dedicated IT Technician/Computer Repair specialist to join our team. This role involves providing technical support, troubleshooting, and repair services for a variety of personal and business electronics. The ideal candidate will have experience in hardware diagnostics, desktop and laptop repair, and customer service. You will be responsible for on-site calls and supporting our maintenance contract customers, ensuring efficient resolution of technical issues and maintaining optimal hardware performance., * Deliver exceptional customer service by assisting clients with their technical needs and inquiries
- Perform repairs on personal electronics, including desktops and laptops, ensuring timely and effective solutions
- Conduct hardware diagnostics to identify issues accurately and efficiently
- Troubleshoot technical problems related to hardware, software, and network connectivity
- Support desktop computer repair, including component replacement and system upgrades
- Provide troubleshooting support for laptops, addressing hardware and software concerns
- Perform routine hardware maintenance to prevent future issues and extend equipment lifespan
- Support IT-related tasks such as system setup, configuration, and maintenance for clients on-site or remotely
- Run on-site calls to support maintenance contract customers, ensuring high-quality service delivery
Requirements
- Proven experience in IT support, computer repair, or related fields with several years of hands-on work experience preferred
- Strong knowledge of hardware diagnostics, troubleshooting techniques, and repair procedures for desktops and laptops
- Excellent customer service skills with the ability to communicate technical information clearly to clients
- Ability to perform on-site visits efficiently while maintaining professionalism
- Familiarity with hardware maintenance practices and IT support protocols
- Self-motivated with strong problem-solving skills and attention to detail
- Ability to work independently and manage multiple service calls effectively
- Proven expertise in configuring, deploying, and maintaining Ubiquiti networking hardware (UniFi switches, access points, and gateways)
This position offers an engaging environment for individuals passionate about technology repair and customer support. If you meet these qualifications and enjoy solving technical challenges, we encourage you to apply., * IT support: 1 year (Required)
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