Robotics Support Technician

Akkodis is seeking a Robotics Support Technician for a Contract to Hire with a client in Nicholasville, KY. The ideal candidate willsupport and troubleshoot robotic systems remotely using advanced virtual reality tools to ensure smooth operations and timely issue resolution., * Monitor and troubleshoot robotic systems remotely using advanced virtual reality tools.

• Respond to customer support requests and resolve technical issues in a timely manner.
• Collaborate with Engineering and Project Management teams to implement application solutions.
• Provide technical support and guidance to field technicians servicing robotic equipment.
• Deliver exceptional customer service while effectively communicating with customers and internal teams.
• Analyze system issues, identify root causes, and escalate complex problems when necessary., The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

• Associate or bachelor’s degree in information technology, Computer Science, Engineering, or a related technical field preferred.
• 1+ years of experience in technical support, IT operations, robotics support, or a similar technology-focused role.
• Experience working with 3D, Virtual Reality (VR), or Augmented Reality (AR) environments.
• Strong analytical and troubleshooting skills with the ability to resolve technical issues efficiently.

Rate Range: $17/Hour to $18/Hour; The rate may be negotiable based on experience, education, geographic location, and other factors., Pay Details: $17.00 to $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled