Desktop Support Technician

• Provide Tier 1 desktop and laptop support for end users, including troubleshooting hardware, software, and operating system issues.
• Unpack, configure, deploy, and support new desktop computers, laptops, monitors, and peripheral devices.
• Install, configure, maintain, and troubleshoot Windows-based workstations and related hardware.
• Provide end-user training and guidance on supported software applications, devices, and standard technology tools.
• Support office moves, equipment relocations, workstation setups, and peripheral installations.
• Troubleshoot and support Microsoft Office applications including Word, Excel, PowerPoint, Visio, and Project.
• Research and develop alternative solutions for new or recurring technical issues while maintaining high levels of customer satisfaction.
• Support printers, plotters, LCD projectors, TVs, monitors, and other end-user technologies.

Desktop Administration, Desktop Administration, Information Technology & Information Systems, Help Desk, Technical Support, Customer Support/Service, Communication Skills, Identify Issues, Hardware Administration, Desktop Hardware, Akkodis is seeking a Desktop Support Technician for a Contract job with a client in San Antonio, TX. The ideal candidate must have experience in desktop support, hardware deployment, troubleshooting, and end-user support, along with strong customer service and communication skills., o Associate Degree in: Computer Maintenance Technology, Computer Help Desk Specialist, Computer Network Administration, Related Technology Discipline or equivalent relevant work experience.

• Experience supporting: Desktop Computers, Laptop Computers, Windows Operating Systems, End User Technologies.
• Strong experience with:
• Hardware Installation & Configuration, Desktop Troubleshooting, Software Support, IT Customer Support.
• Strong analytical, troubleshooting, and problem-solving skills.

Preferred Qualifications:

• Relevant IT certifications such as:
• CompTIA A+
• Microsoft Certifications
• HDI Certifications
• Experience supporting utility, construction, or maintenance organizations.
• Experience working within enterprise IT support environments.

Rate Range: $20/hour to $22/hour; The rate may be negotiable based on experience, education, geographic location, and other factors., Pay Details: $20.00 to $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.