Senior IT Operations Support

Akkodis is seeking a Senior IT Operations Support for a Contract with a client in Louisville, KY. The ideal candidate will support critical IT infrastructure, applications, and plant floor systems to ensure uninterrupted manufacturing operations and drive process improvements. Rate Range: $38/Hour to $45/Hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Senior IT Operations Support Responsibilities include: Provide hands-on technical support for IT applications, infrastructure, operating systems, and end-user technologies within a manufacturing environment. Troubleshoot and resolve incidents involving plant floor systems, networks, servers, and business-critical applications to minimize production downtime. Support and maintain Windows/Linux servers, Cisco networking equipment, virtual environments, and end-user devices. Collaborate with plant operations, business stakeholders, and global IT teams to prioritize projects, resolve technical issues, and implement improvements. Assist with Factory of Tomorrow initiatives, including IIoT, software-defined networking, mobility solutions, and digital manufacturing technologies. Develop and maintain support documentation while ensuring reliable operation of IT systems across a multi-shift, 24/7 manufacturing environment.

Associate’s degree (2-year) or higher in Information Technology, Computer Science, Engineering, or a related technical field. 1+ years of experience in IT support, systems administration, infrastructure operations, or a similar technical environment. Experience supporting Microsoft Windows/Linux operating systems, networking technologies, and end-user computing devices. Strong troubleshooting, problem-solving, and customer support skills with the ability to manage multiple priorities in a fast-paced environment.

Pay Details: $38.00 to $45.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.