Desktop Support Technician

Akkodis is seeking a Desktop Support Technician for a Contract with a client in Evansville, IN. The ideal candidate must have hands-on experience with Windows environments, software installation, and desktop support in a fast-paced setting., * Provide first-level technical support and troubleshooting for hardware, software, and network-related issues.

• Install, configure, and maintain desktop systems, operating systems, and business applications.
• Coordinate device imaging, deployment, and exchange appointments with end users.
• Document incidents, service requests, and resolutions using ticketing systems such as ServiceNow.
• Monitor and maintain IT equipment, including printers, scanners, and conferencing devices.
• Follow up with users to ensure issue resolution and deliver a high level of customer support.

Desktop Administration, Desktop Administration, Information Technology & Information Systems, Help Desk, Technical Support, Software Installation, Microsoft Windows Operating System, Identify Issues, 1st Level Support, Hardware Administration, * Associate’s degree in computer science, Information Technology, or a related field.

• 2-4 years of experience in desktop support, technical support, or helpdesk environments.
• Strong experience troubleshooting Windows-based systems, hardware, software, and network connectivity issues.
• Proficiency with device imaging, software installation, and end-user support activities.

Rate Range: $28/Hour to $30/Hour; The rate may be negotiable based on experience, education, geographic location, and other factors., Pay Details: $28.00 to $30.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.