Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

6 years minimum

Compensation

$39,083.0

Working hours

Shift work

Job source

www.indeed.com

Tech stack

Computer Literacy Microsoft Office

Job description

• Greet, check-in and checkout guests approaching the Front Desk in a friendly, efficient and courteous manner and in accordance with company, hotel and brand standards.
• Answer guest inquiries about hotel services, facilities, restaurants, transportation, entertainment and hours of operation in a timely manner.
• Resolves guest challenges and takes appropriate action to ensure 100% guest satisfaction.
• Build rapport with rewards members and returning guests

Requirements

• 6+ months of front desk experience strongly preferred.
• Experience in a hotel or other customer service-related field required.
• Computer experience with basic proficiency in Microsoft office and hotel property management systems required.
• Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service as well as written and oral communication skills.

Benefits & conditions

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Apply for this position

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Apply on www.indeed.com

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