Computer Support Specialist - -

Join our team and make a meaningful impact by supporting the day-to-day operations of our team. We’re looking for a dedicated and dependable professional who is committed to providing excellent support and helping ensure smooth and efficient operations., * Developing test plans

• Writing detailed test cases based on project requirements
• Perform manual testing of DFS applications
• Identify and document bugs in DFS’ Jira environment
• Validate fixes by retesting identified bugs
• Designing and executing manual and automated test plans for new features and releases.
• Building and maintaining a regression test suite to catch issues before they reach production.
• Performing exploratory testing to catch edge cases automated tests may miss.
• Partnering with engineers early in the development process to define acceptance criteria and testable requirements.
• Tracking, prioritizing, and reporting on defects to ensure timely resolution.
• Establishing QA metrics (defect escape rate, test coverage, time-to-detect) to measure quality improvements over time.

• Proof of eligibility to work in New York State (NYS).
• 3 years of experience using Jira for test management or bug tracking.
• 5 years of experience performing unit, integration, UAT, regression, and system testing.
• 2 years of QA testing experience on Agile projects.
• 5 years of experience writing test scripts.

• Quick & Easy Application - Apply anytime, anywhere with our enHANce app.
• Referral Rewards- Receive referral bonuses for eligible candidate you refer.($200 referrer / $100 referee -Payable after 200 hours of work )
• Personalized Support - Work with a dedicated recruiter committed to your success.
• Exclusive Employee Benefits - Enjoy free continuing education (CEUs) exclusive marketplace discounts, hotel savings, pet insurance, and Employee Assistance Program.

Shift Details:

• M-F 37.5 hrs per week, 8am-4pm (negotiable), * Competitive Pay
• Health, Dental, Vision, Life & Short-Term Disability Insurance(eligibility begins after 60 days)
• 401(k) Retirement Plan