Data Center Technician

The organization is seeking a Data Center Technician with 5+ years of experience supporting large-scale data center environments, including server deployment, hardware diagnostics, troubleshooting, rack and stack operations, cabling, and infrastructure maintenance. Experienced in Windows environments, network support, incident management, and hardware lifecycle management. Skilled in PowerShell, Python, and Bash scripting for automation and operational efficiency. Strong focus on safety compliance, SLA adherence, technical documentation, and delivering exceptional customer service in mission-critical environments. Installed, configured, and commissioned server hardware in enterprise data center environments following deployment standards and operational procedures. Performed hardware diagnostics and troubleshooting, reducing downtime through rapid fault isolation and component replacement. Executed rack and stack activities, cable management, labeling, grounding verification, and post-deployment quality checks. Supported server decommissioning, hardware refresh projects, and asset lifecycle management. Utilized PowerShell and Python scripts to automate routine administrative and reporting tasks. Managed service tickets while consistently achieving SLA and KPI targets. Created and maintained technical documentation, runbooks, and knowledge base articles to improve operational efficiency. Collaborated with network, infrastructure, and operations teams to support data center initiatives and incident resolution.

Core Technical Skills:

• Data Center Operations.
• Server Installation, Startup, and Shutdown.
• Hardware Deployment and Staging.
• Server Diagnostics and Troubleshooting.
• Hardware Refresh and Decommissioning.
• Rack and Stack Operations.
• Cable Management and Labeling.
• Network Infrastructure Support.
• Grounding and Safety Compliance.
• Windows Operating Systems.
• Network Design Implementation.
• Incident Management and Escalation.
• Ticket Management Systems.
• SLA and KPI Adherence.

Desired Certifications:

• CompTIA A+.
• CompTIA Server+.
• CCENT.
• CCNA.
• MCP.
• MCSE.

Scripting and Automation:

• PowerShell, Python, and Bash.
• Process Automation.
• System Administration Scripting.

Operational Responsibilities:

• Hardware Installation and Configuration.
• Fault Isolation and Component Replacement.
• Server Maintenance.
• Quality Assurance Checks.
• Data Center Inventory Management.
• Change Management.
• Documentation Creation.
• Knowledge Base Contributions.
• Safety Training Compliance.

• Analytical Thinking.
• Problem Solving.
• Self-Motivated.
• Results-Driven.
• Team Collaboration.
• Leadership.
• Customer Focus.
• Strong verbal and written communication skills.
• Process Improvement.
• Accountability and Ownership.
• Technical Documentation.

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.