Working Student IT Support (all genders) - Cloud & Platform Engineering

You will join the Cloud & Platform Engineering team at MOIA, which connects the workforce through digital technologies and the best-in-breed workplace solutions. We have MDM in place, using Okta for identity management and Microsoft 365 and Slack to collaborate. We run everything in the cloud, avoid on-premises hardware, and we use SSO and MFA for all services wherever possible. This IT infrastructure provides a solid foundation for growth., * Support day-to-day IT requests and questions in our Hamburg office.

• Assist with newbie onboarding and offboarding.
• Contribute to Digital Workspace projects.
• Monitor the IT Support queue for requests and resolve arising IT issues and questions.
• Help with the audio-visual setup of bigger hybrid meetings and events., Are you curious, motivated, and eager to learn? So are we! Our student community is made up of around 30 passionate individuals based in Hamburg and Berlin. We come together every quarter to exchange ideas, share exciting projects from our daily work, and simply enjoy each other’s company-whether it’s a deep dive or a relaxed coffee chat.

As a student or intern at MOIA, you’ll take on meaningful, high-impact projects that contribute directly to our mission. You’ll collaborate closely with your team, who will support you in setting goals, offer mentorship, and help you grow both professionally and personally.

Want to see what it’s like? Check out our blog post for a behind-the-scenes look., We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included.

In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.

Do you have experience in macOS?, Do you have a Master’s degree?, * You are currently enrolled in a full-time Bachelor’s or Master’s program.

• To support your personal development and for you to take ownership of projects and processes, you should be enrolled for at least one year.
• Previous experience with at least one of our key tech areas (Okta, MacOS, Jamf, M365, Atlassian suite).
• Familiar with troubleshooting software and hardware issues in the MacOS / Apple environment .
• Approachable, enjoys helping others with a solution-oriented attitude.
• Motivated to learn and not afraid to offer ideas and try new approaches.
• Fluent in written and spoken English (C1).
• Experience using Microsoft Teams for video conferencing and hybrid events is a plus.

Pulled from the full job description

• Sabbatical
• Work from home, * Competitive salary (including bonus)
• Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
• Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
• Budget and monthly expense allowance for home office setup
• Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog!
• Public transport ticket (fully subsidized “Deutschlandticket”) for commuting and travelling throughout Germany and discount on MOIA rides
• Subsidized fitness club membership or bike leasing
• Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes
• Mental health support, 1:1 sessions with external professionals and mental unload workshops
• 30 vacation days, sabbatical and unpaid leave option
• Relocation support with service provider (visa, administration, etc.)
• Dog-friendly offices

For student & internship positions, we have an adjusted set of benefits. You can find them here.

At MOIA, our teams are typically distributed across our office locations and collaborate in a hybrid setup. We work together both remotely and on site, choosing the mode of collaboration that fits the context, the work at hand, and each team’s rhythm.

Spending time together in our offices is an important part of how we stay connected, build trust, and solve complex problems. At the same time, we value flexibility and give teams and individuals autonomy to shape their ways of working, with everyone having the freedom to organise their routines in a way that aligns with their work and their team’s needs.

If you’d like to learn more about how we work, visit our blog for insights into our culture and hiring process, or follow us on Instagram for a look behind the scenes at MOIA., At MOIA we’re reimagining the future of mobility - safe, autonomous and tailored to the needs of cities and their people. As a tech company with more than 400 employees, we build mobility solutions that truly move cities forward.

We launched our ridepooling service in Hamburg in 2019 and have been part of the city’s public transport system since 2023. Since launch, we have transported over 12 million passengers. Currently, MOIA is evolving from a mobility provider to a tech provider offering a scalable and safe turnkey solution for autonomous driving.

With office locations in Berlin and Hamburg, our diverse and international team comprising more than 60 nationalities works together toward that shared mission.

MOIA is more than a technology provider - we are a partner to cities and public transport operators committed to creating more livable spaces and delivering mobility solutions that are reliable, safe and comfortable.