Data Center Customer Operations Technician - III

• Perform advanced troubleshooting of servers, networking equipment, and connectivity
• Support equipment installation, maintenance, and customer service requests
• Monitor facility operations and escalate critical issues
• Coordinate technical activities with customers and internal teams
• Maintain accurate service records and operational documentation
• Follow security, safety, and data center access procedures

• Technical training or relevant experience in IT, networking, or data center operations
• Experience with server hardware, network cabling, and troubleshooting
• Strong customer service and problem-solving skills
• Ability to manage technical tasks independently
• Flexibility to work shifts or participate in on-call support, if required

• Competitive hourly pay
• Paid time off
• Health benefits, subject to eligibility
• Technical training and career development opportunities

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