Data Center Customer Operations Technician - III

• Monitor data center systems and respond to operational alerts
• Troubleshoot complex hardware, connectivity, and infrastructure issues
• Assist with equipment installation, testing, and maintenance
• Support customer requests and coordinate technical resolutions
• Maintain accurate service records and incident reports
• Follow established safety, security, and operational procedures
• Provide technical guidance to junior team members when needed

• Technical education or relevant experience in IT, networking, or data center operations
• Experience troubleshooting servers, network equipment, or critical infrastructure
• Strong problem-solving and customer service skills
• Ability to document technical issues and resolutions accurately
• Excellent communication and teamwork abilities
• Flexibility to work shifts or participate in on-call support when required

• Competitive annual salary
• Health and wellness benefits, subject to eligibility
• Paid time off, subject to eligibility
• Retirement benefits, subject to eligibility
• Training and career development opportunities, Pay: $70,000.00 - $95,000.00 per hour

Expected hours: 32.0 per week

Benefits:

• Dental insurance
• Disability insurance
• Flexible schedule
• Fuel discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Professional development assistance
• Relocation assistance
• Vision insurance

Sabey Data Centers develops and operates data center facilities that support businesses with reliable, secure, and scalable digital infrastructure.