Data Center Customer Operations Technician

• Respond to customer requests and coordinate technical support
• Assist with equipment installations, relocations, and connectivity tasks
• Monitor data center equipment and report operational issues
• Perform basic troubleshooting and follow established procedures
• Maintain accurate service records and work documentation
• Follow security, safety, and facility access requirements

• Technical training or experience in IT, networking, or data center operations
• Basic understanding of servers, network equipment, and cabling
• Strong customer service and communication skills
• Ability to troubleshoot technical issues and follow procedures
• Flexibility to work shifts when required

• Competitive hourly pay
• Paid time off
• Health benefits, subject to eligibility
• Technical training and career development opportunities, Pay: $25.00 - $35.00 per hour

Expected hours: 42.0 per week

Benefits:

• Health insurance
• On-the-job training
• Paid time off
• Paid training
• Professional development assistance
• Relocation assistance
• Tuition reimbursement

Colocation America provides data center colocation and related infrastructure services, helping businesses house and connect their IT equipment.