Tek One Solutions is seeking a versatile Corporate Technology & Systems Specialist to support and continuously improve the technology used across our business.

This role is ideal for someone who understands not only traditional IT support and systems administration, but also how modern businesses can use automation, artificial intelligence, system integrations, APIs, workflow tools, security controls, and web technologies to operate more efficiently.

The right candidate will serve as an internal technology resource-supporting employees and systems while also helping identify, build, implement, and maintain new technology solutions that improve recruiting, operations, communications, reporting, and administrative workflows., * Provide day-to-day technical support for corporate employees, laptops, applications, accounts, and business systems.

• Administer and maintain company technology platforms, user accounts, permissions, security settings, and integrations.
• Identify opportunities to automate repetitive business processes and administrative workflows.
• Assist with implementation and maintenance of AI-powered tools, AI integrations, workflow automation, and business productivity solutions.
• Connect and integrate business applications using native integrations, APIs, webhooks, middleware, and automation platforms.
• Support CRM/ATS, communications, productivity, HR, payroll, reporting, and other internal business systems.
• Assist with Microsoft 365, Teams, email, shared drives, permissions, user provisioning, and account administration.
• Troubleshoot software, hardware, connectivity, access, authentication, and application issues.
• Configure and maintain laptops, workstations, peripherals, and corporate technology equipment.
• Support basic network administration and network security, including Wi-Fi, user access, device security, VPNs, firewalls, authentication, and security best practices.
• Monitor systems for security concerns, access issues, vulnerabilities, and unusual activity.
• Help establish and maintain technology policies, documentation, backup procedures, access controls, and disaster-recovery practices.
• Maintain appropriate employee onboarding and offboarding technology procedures.
• Create and maintain technical documentation, system diagrams, SOPs, credentials/access procedures, and internal knowledge resources.
• Assist with data reporting, system exports/imports, spreadsheets, dashboards, and data-quality initiatives.
• Work with internal departments to understand operational problems and recommend technology-based solutions.
• Evaluate new applications, AI tools, integrations, and technology vendors.
• Test new systems and workflows before company-wide deployment.
• Coordinate with third-party software providers and technical support teams when necessary.

Business Automation & AI

A major component of this position will be helping Tek One expand its use of modern technology.

Responsibilities may include:

• Developing automated workflows between business systems.
• Implementing AI-assisted recruiting, communication, data processing, reporting, and administrative workflows.
• Evaluating AI tools for practical business applications.
• Helping integrate AI capabilities with existing internal platforms.
• Building workflows that reduce manual data entry and repetitive administrative work.
• Troubleshooting API and integration issues.
• Monitoring automations to ensure data moves accurately between systems.
• Identifying processes that can be simplified, standardized, or automated.

Systems Administration

The Corporate Technology & Systems Specialist will assist with administration of corporate systems including:

• Microsoft 365
• Microsoft Teams
• Email and user accounts
• CRM / ATS platforms
• Business applications
• Shared drives and cloud storage
• Authentication and permissions
• Employee technology access
• Laptop and workstation configuration
• Software deployment
• Backup and recovery
• Endpoint security
• Password and identity management
• Internal reporting systems

Web & Development Support

This position does not require a full-stack software developer, but candidates should be comfortable working with basic web technologies and technical integrations.

Preferred capabilities include:

• Basic HTML/CSS
• Basic JavaScript or scripting knowledge
• Website content and configuration updates
• Forms and landing pages
• API concepts
• REST APIs
• Webhooks
• JSON
• Database fundamentals
• Domain/DNS concepts
• Basic troubleshooting of web applications and integrations

• Experience in IT support, systems administration, business technology, technology operations, or a related role.
• Strong understanding of modern business software and cloud-based applications.
• Experience troubleshooting computers, software, user accounts, and connectivity issues.
• Understanding of business-process automation and system integrations.
• Familiarity with AI tools and an interest in implementing practical AI solutions within a business environment.
• Working knowledge of Microsoft 365 and Windows environments.
• Basic understanding of networking and cybersecurity principles.
• Ability to learn new software platforms quickly.
• Strong analytical and problem-solving skills.
• Ability to independently research technical problems and implement solutions.
• Strong written documentation and communication skills.
• Ability to communicate technical concepts clearly to non-technical employees.
• Highly organized with the ability to manage multiple technology initiatives simultaneously.

Preferred Experience

Experience with any combination of the following is highly valuable:

Candidates do not need to be experts in every area. We are looking for someone technically curious, resourceful, and capable of learning and implementing new technology as the company’s needs evolve.

• $30-$35/hour
• 40 hours per week
• Monday-Friday, 8:00 AM-5:00 PM
• Full-time W-2 employment
• Paid Time Off
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Company-provided new laptop
• All required corporate systems, software, accounts, and technology resources provided

Physical Requirements

The position primarily involves office and computer-based work. Employees must be able to sit or stand for extended periods, operate computers and related office equipment, occasionally move or install laptops, monitors, networking equipment, or other technology hardware, bend or reach when connecting equipment, and perform the essential functions of the position with or without reasonable accommodation.

tekone

Pay: $30.00 - $35.00 per hour, * 401(k)

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance