IT Specialist

We’re seeking an IT Specialist to join a long-term Department of Defense support program that helps maintain critical IT connectivity and operations across multiple locations worldwide. This is a great opportunity for someone looking to grow their IT career within a stable environment that offers training, mentorship, and long-term career potential.

What You’ll Do Install, configure, troubleshoot, and maintain IT hardware and software Provide break/fix support for desktops, laptops, and peripheral devices Support network-connected equipment and end-user systems Respond to service requests and technical issues in a customer-facing environment Gather and analyze technical requirements to help support operational needs Work closely with team members to resolve issues and deliver high-quality support Interact with users of varying technical backgrounds, including senior personnel

Active Secret Clearance or ability to obtain/maintain one (Interim Secret may be considered) Security+ CE certification required (A+ CE or Network+ CE may be considered to start) Experience with desktop support, help desk, troubleshooting, or IT customer support Strong communication and customer service skills Ability to work independently and professionally in a fast-paced environment, Experience working with ticketing systems General networking knowledge Strong troubleshooting abilities Ability to lift up to 50 pounds Positive attitude and willingness to learn

Stable team with strong employee retention Opportunities for growth and advancement Collaborative team environment with hands-on mentorship Pathways to more advanced support responsibilities as experience grows

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

· This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)

· Because an active or interim DoD clearance is required, U.S. Citizenship is required