Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Compensation

$62,400.0 - $66,934.0

Working hours

Shift work

Job source

www.indeed.com

Tech stack

Cisco Unified Communications Manager Cisco

Job description

• Assist with migration from the existing telecom system to Cisco UCM.
• Deploy and configure telecommunications devices.
• Test phones and related telecom equipment after deployment.
• Troubleshoot Cisco UCM and telecommunications issues.
• Provide end-user training on the new Cisco phone system.
• Provide on-site technical support during and after deployment.
• Work with project and technical teams to support successful site transitions.
• Travel between White Plains, Bronx, Nyack, and other assigned client locations.
• Participate in approved on-call or overtime work when required.

Requirements

• 3+ years of telecommunications or related technical support experience.
• Hands-on experience with Cisco Unified Communications Manager, Cisco UCM.
• Experience with telecommunications equipment deployment and support.
• Experience testing and troubleshooting phones and telecom devices.
• Strong customer service and end-user support skills.
• Ability to provide end-user training and technical assistance.
• Valid driver’s license and reliable personal transportation.
• Ability to travel between multiple client locations., * This role requires you to travel within Whiteplains, Bronx and Yonkers. Do you have a car to travel on an as-needed basis?
• How many years of telecommunications technician experience do you have?
• Do you have Cisco UCM experience and how many years?

Benefits & conditions

• Pay Rate: $30-$35/hour on W-2
• Mileage, Parking, On Call and Overtime (if worker goes over 40 hours a week) will be compensated, as long as these are preapproved by the client with the exclusion of tolls.)

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