IT Support Technician II - Desktop & Network Support (Contract)

• 2+ years of hands-on desktop/IT support experience
• Associate’s degree in a related field, OR equivalent experience in place of the degree
• Strong troubleshooting skills on industry-standard hardware and software
• Working knowledge of VPN, RSA, VTC, printers, and networking basics
• Clear communication with non-technical users and a real customer-service mindset

Nice to Have

• CompTIA A+, Network+, or similar certs
• Experience supporting VTC/conference room AV
• Experience in defense, aerospace, or other secure environments

Physical Requirements

• Lift and carry up to 50 lbs occasionally
• Frequent walking, standing, and climbing stairs, * How many years of hands-on desktop/IT support experience do you have (installing, troubleshooting, and repairing laptops, desktops, and peripherals)?
• Which of these have you personally supported? (Select all that apply)

A) VPN connectivity issues B) RSA tokens / MFA C) Video Teleconference (VTC) / conference room AV D) Network printers and drivers E) Basic network troubleshooting (switches, cabling, IP issues)

• Pay: $31.00/hr (W2), based on experience
• Schedule: Full-time, 40 hrs/week, on-site
• Duration: 12 months
• Benefits: Available Revolution contractor benefits-medical, dental, vision, 401k

Pay: Up to $31.00 per hour

Expected hours: 40.0 per week, * 401(k)

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance, * This is a 12-month, full-time onsite contract in Englewood, CO starting 11/16/2026 at up to $31.00/hr. Can you commit to this location, schedule, and pay?

Revolution Technologies is hiring an IT Support Technician II for a leading aerospace and defense company in Englewood, CO. You’ll be the go-to hands-on tech for employees. You’ll fix hardware, software, and network issues and keep people productive.

What You’ll Do

• Install, troubleshoot, service, and repair desktops, laptops, and network equipment
• Support printers, drivers, peripherals, and installed software
• Troubleshoot VPN, RSA tokens, and Video Teleconference (VTC) setups
• Assess users’ tech needs and recommend hardware and software purchases
• Own tickets end-to-end and keep users updated until the issue is resolved
• Share knowledge with the team and document fixes