Technical Support Representative

Military, Veterans and Diverse Job Seekers
San Diego, CA, United States
21 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work

Tech stack

PC Tools Microsoft Office

Job description

Position Purpose:This role will be a call center role taking inbound calls. They are required to sit for long periods of time. This position requires prompt technical responses to questions from stores and pharmacy employees regarding troubleshooting, diagnosing, and resolving problems for their software and hardware issues.Experience/Education (MUST be included on resume):6 months of application and/or hardware experience preferably in a Call Center environment.Must have competent PC skills and proficiency in MS Office requiredAble to work in a flexible 24/7 work environment, preferred#INDTMSJob Types: Full-time, ContractBenefits:401(k)Dental InsuranceHealth insuranceVision insuranceSchedule:8-hour shiftDay shiftMonday to FridayNight shift Position Purpose:This role will be a call center role taking inbound calls. They are required to sit for long periods of time. This position requires prompt technical responses to questions from stores and pharmacy employees regarding troubleshooting, diagnosing, and resolving problems for their software and hardware issues.Experience/Education (MUST be included on resume):6 months of application and/or hardware experience preferably in a Call Center environment.Must have competent PC skills and proficiency in MS Office requiredAble to work in a flexible 24/7 work environment, preferred#INDTMSJob Types: Full-time, ContractBenefits:401(k)Dental InsuranceHealth insuranceVision insuranceSchedule:8-hour shiftDay shiftMonday to FridayNight shift Position Purpose:This role will be a call center role taking inbound calls. They are required to sit for long periods of time. This position requires prompt technical responses to questions from stores and pharmacy employees regarding troubleshooting, diagnosing, and resolving problems for their software and hardware issues.Experience/Education (MUST be included on resume):6 months of application and/or hardware experience preferably in a Call Center environment.Must have competent PC skills and proficiency in MS Office requiredAble to work in a flexible 24/7 work environment, preferred#INDTMSJob Types: Full-time, ContractBenefits:401(k)Dental InsuranceHealth insuranceVision insuranceSchedule:8-hour shiftDay shiftMonday to FridayNight shift

Requirements

  • 6 months of application and/or hardware experience preferably in a Call Center environment.
  • Must have competent PC skills and proficiency in MS Office required
  • Able to work in a flexible 24/7 work environment, preferred

Benefits & conditions

  • 401(k)
  • Dental Insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday
  • Night shift

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