Business Development & Growth Manager - Managed IT & Cybersecurity

The Business Development & Growth Manager will work directly with company leadership and take ownership of business-development activities across inbound sales, outbound prospecting, relationship development, and pipeline management.

The primary objective of this position is to consistently generate qualified opportunities and convert those opportunities into new business.

This is not a technical engineering position.

Our technical team will support solution design, technical assessments, complex discovery, and proposal development when required.

The successful candidate will be expected to develop enough knowledge of managed IT services and cybersecurity to confidently communicate with prospective clients and identify appropriate business opportunities.

Primary Responsibilities

Inbound Sales & Lead Management

Manage new opportunities generated through company marketing, referrals, partnerships, networking, and other channels.

Responsibilities include:

• Responding promptly to new inquiries
• Conducting initial discovery and qualification calls
• Understanding prospective clients’ business challenges and technology needs
• Identifying decision-makers, timelines, priorities, and potential opportunities
• Coordinating technical discovery meetings when necessary
• Supporting proposal development
• Following up consistently on open opportunities
• Moving opportunities through the sales process
• Re-engaging previous prospects and inactive opportunities
• Maintaining strong communication throughout the sales cycle

Outbound Business Development

Develop new business opportunities through consistent outreach and relationship building.

Responsibilities include:

• Identifying prospective businesses and decision-makers
• Conducting phone, email, LinkedIn, and other outreach
• Generating qualified discovery meetings
• Developing relationships with business owners and executives
• Building referral relationships
• Attending relevant networking and business events
• Following up consistently with prospective clients
• Identifying creative ways to develop new opportunities

We are looking for someone who is comfortable creating opportunities rather than relying exclusively on inbound leads.

Pipeline & CRM Management

Maintain an organized and accurate sales pipeline.

Responsibilities include:

• Recording opportunities and activity in the CRM
• Maintaining accurate opportunity stages
• Tracking next steps and follow-up dates
• Monitoring open proposals
• Maintaining sales forecasts
• Identifying stalled opportunities
• Tracking lead sources and results
• Supporting sales reporting
• Helping improve internal sales processes and procedures
• Documenting repeatable business-development workflows

Strong organizational skills and disciplined follow-up are extremely important in this role.

Strategic Relationships

Develop and maintain relationships that can create additional business opportunities for Secure Techies.

This may include:

• Referral partners
• Technology vendors
• Consultants
• Professional service organizations
• Business owners
• Industry professionals
• Other complementary organizations

The successful candidate should be comfortable developing long-term professional relationships rather than focusing only on transactional sales.

Business Growth Initiatives

As the role develops, the Business Development & Growth Manager may work with company leadership on additional initiatives supporting the continued growth of Secure Techies.

Responsibilities may include:

• Market research
• Competitive research
• Identifying new business opportunities
• Exploring new sales channels
• Supporting partnership development
• Assisting with special business-development projects
• Providing feedback on sales strategy and market opportunities
• Supporting long-term growth planning

We are looking for someone capable of thinking beyond individual transactions and contributing ideas that improve the company’s overall business-development efforts., The successful candidate will be trained to develop a working business-level understanding of services including:

• Managed IT services
• Cybersecurity
• Microsoft 365
• Cloud solutions
• Data backup and disaster recovery
• Network infrastructure
• IT consulting
• Endpoint security
• Business continuity
• Technology projects

You will not be expected to engineer, configure, or troubleshoot these technologies.

Your responsibility will be to understand the business value of the solutions, recognize opportunities, ask appropriate discovery questions, and involve technical resources when necessary.

How Success Will Be Measured

This is a performance-oriented position.

Success may be measured through metrics including:

• Qualified opportunities generated
• Discovery meetings
• New sales pipeline
• Proposal activity
• New recurring revenue
• Project revenue
• Gross profit generated
• Conversion rates
• Lead response time
• Follow-up consistency
• Self-generated opportunities
• New business relationships

We value activity, but ultimately we are looking for measurable business results., * What is the largest amount of new business or revenue you have personally generated, and what was your role in generating it?

• Give us an example of a sales territory, customer base, company, or pipeline that you helped grow. What specifically did you do?
• Describe your approach to generating new B2B clients when you are starting with little or no existing relationship with the prospect.
• Give us an example of a prospect that required repeated follow-up before becoming a customer. How did you manage the process?
• Are you comfortable working under a compensation structure that includes a base plus uncapped performance-based commission?

We are looking for an experienced and motivated business development professional to help expand our client base, manage new opportunities, build strategic relationships, and strengthen our overall sales process.

This role is ideal for someone who is entrepreneurial, organized, persistent, and comfortable working directly with business owners, executives, and decision-makers.

Prior IT industry experience is helpful but is not required. We are willing to train the right candidate on our services and technology solutions., * Entrepreneurial

• Self-motivated
• Persistent
• Highly organized
• Comfortable initiating conversations
• Strong at building professional relationships
• Confident communicating with business owners and executives
• Comfortable working independently
• Consistent with follow-up
• Comfortable using a CRM
• Able to manage multiple opportunities at the same time
• Comfortable being measured by performance
• Curious and willing to learn
• Comfortable using modern technology and AI tools for research, preparation, and productivity
• Interested in helping build and improve a growing organization

Preferred Experience

Candidates with experience in one or more of the following areas are encouraged to apply:

• B2B sales
• Business development
• Technology sales
• Managed IT services
• Cybersecurity
• Telecommunications
• SaaS
• Professional services
• Business consulting
• Account management
• Strategic partnerships
• Entrepreneurship
• Operations

Prior technology industry experience is beneficial but is not required.

Strong candidates from other industries with demonstrated business-development success are encouraged to apply., * BDR: 5 years (Preferred)

• B2B sales: 5 years (Preferred)

Base Compensation + Uncapped Performance-Based Commission

Compensation will be based on experience, background, and demonstrated ability.

Performance incentives may be available for:

• New recurring service agreements
• Technology projects
• Product and software sales
• Self-generated business
• Company-generated opportunities
• Other qualified business-development results

This role is designed to provide meaningful earning potential for someone who consistently produces results.

Career Growth

This position has the potential to expand in responsibility as Secure Techies continues to grow.

A successful candidate who demonstrates strong sales performance, leadership ability, business judgment, and the ability to develop repeatable growth processes may have opportunities for increased responsibility and advancement within the organization.

Pay: From $2,500.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance
• Referral program

Secure Techies is a Los Angeles-based technology services company providing managed IT services, cybersecurity, cloud solutions, Microsoft 365, backup and disaster recovery, network infrastructure, IT consulting, and related technology services to small and mid-sized organizations.